This website www.shophistoiresdebetes.com  (the "Website") is published by the company Histoires de Animaux SA, Simplified Joint Stock Company, whose head office is located at 5 rue des Colonnes, 75002 Paris, registered in the Trade Register and Companies under number 822 956 363, and whose intra-community VAT number isFR75 822956363 ("STORY OF BEASTS"). The activity of the Histoires de Animaux company includes the design, the creation, design, manufacture, sale and distribution of luxury stuffed animals in natural materials, collectibles, decorative objects, works of art, fashion accessories and clothing. 

To contact us: by email (contact@histoiresdebetes.com) Click here, by phone at 01.74.50.69.46 (price of a local call).

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01 - Preamble

These general conditions of sale (the "General Conditions") are concluded between HISTOIRES DE BETES and any non-trading natural person ("You") wishing to make a purchase on the Website www.shophistoiresdebetes.

These General Conditions exclusively govern your relationship with HISTOIRES DE BETES. HISTOIRES DE BETES reserves the right to modify the General Conditions at any time. They will then be applicable as soon as they are put online.

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02 - Products

The products governed by these General Conditions are those which appear on the Website and which are indicated as sold and dispatched by HISTOIRES DE BETES (the "Products"). They are offered within the limit of available pieces.  Due to their unique nature, the products presented in the photos on the site are those that you will receive. 

The essential characteristics of the Products are described and presented with the greatest possible accuracy. 

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03 - Price

The prices of the Products are indicated in Euros, all taxes included. They take VAT into account.  The prices of the Products are inclusive of delivery costs (postage, packaging and making of the package). A price cannot be modified once your order has been validated. 

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04 - Command

4.1 Order

To place an order, You must select the items of your choice, add them to your basket, validate the basket and proceed with the purchase.

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4.2 Registration and validation of the order

You can place your order online:
-from the online store;

Once your basket has been validated, you will have to choose the address and delivery method, and validate your means of payment, this last step formalizing the sales contract with HISTOIRES DE BETES.

Any order implies acceptance of the prices and descriptions of the Products available for sale.

HISTOIRES DE BETES will acknowledge receipt of your order as soon as it is validated by sending you an email in which you will find a link to these General Conditions.

In certain cases, in particular for non-payment, incorrect address or any other problem related to your account, HISTOIRES DE BETES reserves the right to block your order until the problem is resolved.

In case of unavailability of a Product ordered, you will be informed by email. The cancellation of the order for this Product and its possible refund (only the Products available at the time of the order can be subject to a direct debit, as opposed to deferred Products), will then be carried out, the rest of the order remaining firm and definitive.

For any question relating to the follow-up of an order, You can contact us by email (contact@histoiresdebetes) and our customer service will call you back as soon as possible.

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05 - Terms of payment

You can pay for your order:

- by bank card : Carte Bleue, Visa, Mastercard, American Express card.

-  with your PAYPAL account. By choosing payment via PayPal, You will be automatically directed to your PayPal account. Once the PayPal payment has been validated, You can complete your order on the Website. 

- by bank transfer or check: please contact us by email beforehand (contact@histoiresdebetes.com).

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06 - Delivery

We deliver in France and abroad. Delivery costs  are offered. We will ship your order to the address you enter during checkout. Delivery times vary depending on the destination.The following delivery times run from the validation of your order by our Customer Service.

We use the DHL service with the following delays (working day ) : 

-24h for France

-24-48h for the European Union 

-48-72h for the rest of the world.

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We can also arrange delivery based on  dates that work best for you. Following the payment of your order, our customer service will contact you to validate the delivery method and its deadline. You will be able to follow your order and its delivery thanks to the DHL slip number which will be communicated to you when your package is sent by our customer service.

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07. Right of withdrawal – returns, exchanges, refunds

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07.1. Returns, exercise of the right of withdrawal

You have a right of withdrawal for thirty (30) calendar days from the date of receipt. During this period, You may return undamaged Products, without having to give reasons or pay a penalty.  All Products may be subject to withdrawal, except those excluded by law in Article L221-28 of the Code of consumption, in particular  Products that have been personalized at your request.  Returned Products must be intact and complete and must not have been subject to prolonged use. 

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07.2. Special case of a non-compliant Product

HISTOIRES DE BETES advises you to check the Product at the time of its delivery and in the event that the Product delivered is non-compliant (Product error, defective, damaged or incomplete Product), to make written reservations at the latest within three ( 3) days following this delivery, with our customer service by email at the address: contact@histoiresdebetes.com.

You can exercise, if necessary, your right of withdrawal.

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07.3. Modalities for exercising the right of withdrawal

We offer you the possibility of completing and sending your declaration of withdrawal  by connecting tothis formon line. You will then receive a confirmation of your withdrawal by email without delay.

You can also, before the expiry of the 30-day withdrawal period mentioned above, send any other unambiguous statement expressing your desire to withdraw to the following address :

animal stories

Return Service

5 rue des Colonnes

75002 Paris

France

 

07.4. Restriction to the right of withdrawal

In accordance with article L221-28 of the Consumer Code, your right of withdrawal cannot be exercised for perfume orders when the Products have been unsealed after delivery for hygiene reasons.

 

07.5. Consequence of the right of withdrawal

As part of the exercise of the right of withdrawal or in the event of non-compliance of the Product, you can return the product(s) purchased by requesting an exchange or a refund under the conditions described in l article 8 below.

 

08. Terms of return, exchange, and refund

08.1. From the site shophistoiresdebetes.com
 

08.1.a) Return procedure gratuite
 

As part of the exercise of the right of withdrawal, the Products must be returned in their original condition and packaging (the Histoires de Bêtes box and if possible the shipping carton), accompanied by their purchase invoice or receipt. a copy in the event of a partial return.

The return of a Product, in the event of an exchange or a request for reimbursement, is free of charge. To do this, you must return the Products to us via our carrier (DHL), within a maximum period of thirty (30) days from your declaration of withdrawal, using our label system prepaid returns that our customer service will provide to you by email. You will receive these labels after completing the online withdrawal form.

For your withdrawal:  
- choose the Products to return ;
- complete the withdrawal form onlinehere

- our customer service sends you the carrier labels (DHL) by email

- Tales of Beasts takes full responsibility for the return costs and organizes the transport by DHL
- print your prepaid return label which will be sent to you by customer service by email

If you cannot or do not wish to use the prepaid return label service (DHL), please contact our Customer Service who will register your return. You can then within a maximum of thirty (30) days return your package to the following address:

Animal Stories - Return Service

5 rue des Colonnes

75002 Paris

France

HISTOIRES DE BETES will not be liable in the event of loss, sending to the wrong address or late delivery of a Product that you wish to return to the Site, insofar as the risks of the transport that you choose and that you initiate rest on you alone.

HISTOIRES DE BETES  undertakes to reimburse you for standard delivery costs including package tracking. For this purpose it will be necessary to insert in your return package the delivery invoice indicating the tracking number of the package.

In the event of an exchange, the standard delivery costs of the first order will be refunded to you and the costs of the second delivery will be invoiced according to the delivery method chosen.

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08.1.b) Exchange

In the event of an exchange request, please specify in the dedicated field the Product(s) you wish to receive in exchange for your order.

If you would like the chosen product(s) to be set aside for you, we invite you to contact our customer service. 

If the amount of the Product(s) chosen as a replacement has a value greater than the amount of the Product(s) returned, you must pay the price difference in accordance with these General Terms and Conditions of Sale.

If the amount of the Product(s) chosen as a replacement has a lower value than the amount of the Product(s) returned, the price difference will be refunded to you by HISTOIRES DE BETES (being reminded that for gifts, only the customer who purchased the gift can request reimbursement and have their bank account credited) in accordance with these General Terms and Conditions of Sale.

In case of exchange, the transport costs the transport costs of the second shipment are offered by HISTOIRES DE BETES.

Please note that the exchange will take place within seventy-two (72) working hours from receipt of the product(s). 

 

08.1.c) Reimbursement

In the event of a refund request, the latter will take place within seventy-two (72) hours  working from receipt of the product(s). A confirmation email will be sent. Reimbursement will then be made using the same method of payment used when ordering and will be made in the same currency as that used by the customer when paying for his order.

The refund will be made by bank transfer to the account of your choice that you have communicated to us.  For any other means of payment or in the event of failure or impossibility of previous refunds, the refund will be made by check sent  to the billing address.

Please note, however, that your bank may take up to ten (10) business days to issue a refund to your card, depending on processing times. This varies by card issuer, and we are unable to expedite this process beyond our control.

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09 - Evidence

In all cases, the online provision of the credit card number and the final validation of the order will be worth proof of the entirety of the said order in accordance with article 1366 of the Civil Code and will be worth payment of the sums incurred by the seizure of the Products. listed on the purchase order.

This validation is equivalent to signature and express acceptance of all operations carried out on the Website. However, in the event of fraudulent use of your credit card, You are invited, as soon as this use is observed, to contact Customer Service by contacting us by email at the address: contact@histoiresdebetes.com.

The computerized registers, kept in the computer systems of HISTOIRES DE BETES  under reasonable security conditions, will be considered as proof of communications, orders and payments between You and HISTOIRES DE BETES._cc781905 -5cde-3194-bb3b-136bad5cf58d_ The archiving of purchase orders and invoices is carried out on a reliable and durable medium so as to correspond to a faithful and durable copy in accordance with article 1379 of the Civil Code.

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10 - Environment

HISTOIRES DE BETES is not a breeder. We buy  our raw materials (leather, fur, wool)  from partner breeders, suppliers. We have selected each partner for the quality of its materials and its commitment to the environment.

 

We use a large part of materials that come from the food industry (leathers and animal furs consumed for their flesh). Regarding the mink, we have selected a French farm that perfectly meets our quality and ethical criteria.
Any person or association wishing to have further information can contact us by email at the address: contact@histoiresdebetes.com.

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11 - Responsibilities

HISTOIRES DE BETES has an obligation of result for all stages of order taking as well as for stages subsequent to the conclusion of the contract.

Thus HISTOIRES DE BETES undertakes to describe with the greatest accuracy the Products sold on the Website. On the other hand, HISTOIRES DE BETES cannot be held liable in the event that the non-performance of its obligations is attributable either to the unforeseeable and insurmountable event of a third party to the contract or to a case of force majeure as defined by the French case law. Similarly, HISTOIRES DE BETES  cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of viruses. computers.

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12 - Personal information

During your order, the personal data collected will be subject to computer processing. You are invited to refer to the tab "Personal Data" of the Website to obtain all the information relating to this point.

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13 - Applicable law and jurisdiction

The General Conditions are subject to French law. The competent court in the event of a dispute will be that of the place of residence of the defendant or, at the choice of the plaintiff, of the place of actual delivery of the Product.

The Website complies with French legislation, and under no circumstances does HISTOIRES DE BETES give any guarantee of compliance with the local legislation that would be applicable to you, when You access the Website from other countries.

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14 - Applicable law - Disputes

These general conditions of sale are governed and interpreted in accordance with French law. However, pursuant to EC Regulation 593/2008 of June 17, 2008, these general conditions of sale do not prevent the application of a provision more favorable to the customer, from which there can be no derogation by agreement, and this under the law of the country where the customer has his habitual residence. In the event of a dispute relating to the application and/or interpretation of these general terms and conditions of sale, the customer has the possibility of resorting to a conventional mediation procedure or to any other procedure for alternative dispute resolution. In accordance with ordinance n°2015-1033 of August 20, 2015 and implementing decree n°2015-1382 of October 30, 2015, any so-called consumer dispute or litigation, subject to article L612-2_cc781905-5cde- 3194-bb3b-136bad5cf58d_ of the Consumer Code, may be the subject of an amicable settlement by mediation with the CMAP – Center for Mediation and Arbitration of Paris. To submit a dispute to the mediator, the client can (i) complete the form on the CMAP website:  www.cmap.fr tab "you are: a consumer" (ii) send your request by simple or registered mail to CMAP Médiation Consumption, 39 avenue Franklin D. Roosevelt, 75008 PARIS, or (iii) send an email to consumption@cmap.fr. Whatever the means used to enter the CMAP, the customer's request must contain the following elements in order to be processed quickly: their postal, email and telephone details as well as the full name and address of HISTOIRES DE BETES, a brief description of the facts, and proof of prior procedures with HISTOIRES DE BETES. Notwithstanding the foregoing, in the event of a dispute, and in accordance with  au  Regulation No. 1215/2012 of December 12, 2012:

- the customer can seize either the court of his domicile, or the French courts,

- HISTOIRES DE BETES may seize the court of the place of residence of the customer.

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General Conditions of Use of the site www.shophistoiresdebetes.com

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The website www.shophistoiresdebetes is administered by the company HISTOIRES DE BETES. La société HISTOIRES DE BETES_cc781905-5cde-3194-bb3b-136bad_éditesshop.fr sells a selection of HISTOIRES DE BETES products on the Internet.

Use of the site www.shophistoiresdebetes.com and purchases of products offered on www.shophistoiresdebetes.com are subject to these General Conditions of Use of the site www.shophistoiresdebetes.com (“General Conditions of Use”). By using the site www.shophistoiresdebetes.com, you acknowledge having read, understood and accepted without reservation these General Conditions of Use. Similarly, by using the site www.shophistoiresdebetes.com you acknowledge the confidentiality clauses of the site www.shophistoiresdebetes.com (see "Security and Confidentialityhere"). The company HISTOIRES DE BETES which administers the website www.shophistoiresdebetes.com peut  at any time modify these General Conditions and update these General Conditions 'Use and Privacy Policy. The General Conditions of Use and the Privacy Policy in force at the time of use of the site www.shophistoiresdebetes.com are those that are binding on you.

 

Privacy Policy in force by clicking on the link “here ”.

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1- Security and Privacy

The Privacy Policy of the site www.shophistoiresdebetes.com  (see "Privacy Policy") governs the use of personal information that you agree to communicate to HISTOIRES DE BETES_cc781905-5cde-3194-bb3b- 136bad5cf58d_on this site. BEAST HISTORY may modify its Privacy Policy at any time, as provided in this document.

The site www.shophistoiresdebetes.com is not intended for minor children. 

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2 - Intellectual property

All the elements (drawings, models, illustrations, images, soundtracks, texts, logos, brands, etc.) making up the site www.shophistoiresdebetes.com are the exclusive property of HISTOIRES DE BETES. You are prohibited from reproducing in whole or in part, by any means whatsoever, distributing, publishing, transmitting, modifying or selling all or part of the content of the site www.historiesdebetes.com, or creating derivative works. from this one.

The “HISTOIRES DE BETES” brand, the figurative brand representing a hare, all other brands and logos linked to HISTOIRES DE BETES, registered or not, displayed on the site www.shophistoiresdebetes.com, as well as the domain name “histoiresdebetes. com and shophistoiresdebetes.com » are and will remain the exclusive property of HISTOIRES DE BETES. and prior to HISTOIRES DE BETES, for any reason whatsoever, is prohibited.

You are prohibited from removing any copyright, trademark, or other proprietary rights notices from shophistoiresdebetes.com  or any content therein. You may make a single copy of the Internet pages published on the site www.shophistoiresdebetes.com  for your private, personal and non-commercial use, provided that any copy of these Internet pages retains all mentions of " copyright” and exclusive rights contained therein. 

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3 - Links

The website www.shophistoiresdebetes.com may contain links to third-party sites not published or controlled by HISTOIRES DE BETES. Such links are provided solely as a convenience; they cannot and should not be interpreted as an express or implicit endorsement of these sites, their content or any product or service offered there.

You may only set up a link to the website www.shophistoiresdebetes.com with the express written authorization of HISTOIRES DE BETES. 

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4 - Limitation of liability

HISTOIRES DE BETES can in no way be held responsible vis-à-vis you or a third party for any indirect, incidental, special or incidental damage - which includes, without being exhaustive, any loss of profit or other indirect loss -, resulting from your use of the site www.shophistoiresdebetes.com or your inability to use it. This disclaimer applies to the fullest extent permitted by law.

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5. No Warranty

HISTOIRES DE BETES cannot guarantee and affirm:

- that the website www.shophistoiresdebetes.com is free of viruses, data crushing programs, Trojan horses or other destructive material,
- that the information contained in the site www.shophistoiresdebetes.com is accurate, complete or up to date.

The site www.shophistoiresdebetes.com may contain technical inaccuracies or other defects, HISTOIRES DE BETES does not guarantee the correction of these defects. The website www.shophistoiresdebetes.com and the content of this site are presented “as is” and “according to availability”. HISTOIRES DE BETES  expressly excludes any form of guarantee, and in particular, any implicit guarantee relating to the usual conditions of use of the site www.shophistoiresdebetes.com or the suitability of the site for normal use or a specific use, its quality or compliance with any legal provisions. This disclaimer applies to the fullest extent permitted by law.

6. Applicable law - Disputes

These General Conditions of Use are governed and interpreted in accordance with French law in accordance with EC Regulation 593/2008 of June 17, 2008. These General Conditions of Use are written in French. In the event of a dispute, in accordance with the provisions of Regulation No. 44/2001 of December 22, 2000:

- you will be able to seize either the court of the place where you are domiciled, or the French courts,
- BEAST STORIES may  seize the court of the place where you are domiciled.

HISTOIRES DE BETES  reserves the right to request and obtain injunctions or orders for the defense of its rights hereunder. 

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